Five Whys

The Five Whys is a framework for brainstorming the root of a problem. Fundamentally, the approach is simple: you ask why a given problem happened, and then you ask “why” four more times. It allows you to have a focused discussion so you don’t get distracted by other topics. Start with a problem statement, examine why that problem exists, then continue moving through each problem until you identify a core issue that you can act upon.

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