SMART Professional™ Scrum Master
- Small group
- Free cancellation
- Duration: 2 Days
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From CHF 1900
Focused listening means listening to the speaker's words and paying attention to the speaker's emotional indicators such as voice, tone of voice, and facial expressions.
Global listening is the highest level of listening and allows for a broader context to be formed about the message. The listener pays attention not only to the speaker, his words and emotions, but also to subtle clues about the meeting, such as the speaker's posture and energy.
Internal listening means that we hear the words but we are not very attentive. By Internal listening, we interpret the meaning – how will this affect me?